“Our retail operations faced constant phishing threats targeting employee credentials and customer data. With high turnover and seasonal staffing, traditional security training wasn’t working. Our phishing test failure rate was 28%, and we’d experienced two near-misses with payroll diversion attacks.”
*Retail-specific phishing templates (fake schedule changes, HR updates)
*Micro-training modules (3-5 minutes optimized for retail shifts)
*Multi-language support for diverse workforce
*Mobile-first platform for store employees
Phishing failure rate reduced from 28% to 3%
92% training completion rate across all locations
Zero security incidents during holiday hiring season
67% reduction in IT helpdesk security-related tickets
Estimated $450K saved in potential breach costs
“MyCyberIQ transformed our security culture. Store employees who previously ignored security training now actively report suspicious emails. The platform’s retail-specific content made security relevant to their daily work. In four months, we went from being a phishing target to having one of the most security-aware retail workforces in our industry.”
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